When a pipe bursts or water starts spreading across your floor, you need an emergency plumber you can trust to respond quickly and get the situation under control. Plumbing Solutions has been that dependable local team for homes and businesses across Henderson, Buncombe, and Transylvania Counties for more than 25 years. We're a family-owned company, and when you're facing a plumbing crisis during our business hours, we make your call a priority.
We'll be upfront about how we work so you know exactly what to expect. Our regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with weekend service available by appointment. During those hours, we move fast to limit the damage and restore your peace of mind.
What Counts as a Plumbing Emergency?
Not every plumbing problem needs an immediate visit, but some genuinely can't wait. Knowing the difference helps you act quickly when it matters. These are the situations we treat as urgent:
- A burst or badly leaking pipe
- Water that won't stop running and no reachable shutoff
- A complete loss of water in your home
- A failing water heater, especially one that's leaking
- A major drain backup affecting the whole house
If you're dealing with any of these during our business hours, call us right away and we'll prioritize getting to you. If you're unsure whether your situation qualifies, reach out anyway and we'll help you figure out the safest next step.
What to Do While You Wait for Your Plumber
The minutes before help arrives are the ones that matter most for protecting your home. A few simple actions can dramatically limit the damage.
First, shut off the water. For a localized problem, use the shutoff valve beneath the affected sink, toilet, or appliance. For a burst pipe or a leak you can't isolate, turn off your home's main water valve, which is usually located where the water line enters the house or near your water meter. It's worth knowing where this valve is before you ever need it.
Next, if the emergency involves your water heater, turn off its power at the breaker or its gas supply to prevent further trouble. Then clear the area of anything that could be damaged by water, and mop up what you can to reduce the risk of slips and staining. Once you've done that, give us a call.
How Plumbing Solutions Handles Emergencies
When you reach us during business hours, we don't treat your emergency like a routine appointment. We understand that a plumbing crisis is stressful and that every minute counts, so we work to get a licensed technician to you as quickly as we can.
Our team brings more than 25 years of experience to every urgent call, which means faster diagnosis and repairs that actually last. We arrive prepared, explain what's happening in plain terms, and focus on stopping the damage and solving the underlying problem, not just patching it. As a local, family-owned company, we treat your home the way we'd want ours treated.
Because we're honest about our hours, you'll always know what to expect from us. Monday through Friday, 8:00 a.m. to 5:00 p.m., we're ready to respond, with weekend service available by appointment.
Emergency Services We Provide
Our experienced team handles the full range of urgent plumbing problems for both homes and businesses:
- Burst and leaking pipe repair: We stop the leak, repair or replace the damaged section, and check for related issues. Learn more about our leaking pipe services.
- Water heater failures: From leaks to a sudden loss of hot water, we diagnose and repair or replace your water heater.
- Severe clogs and backups: We clear stubborn blockages with professional drain cleaning equipment.
- Fixture and supply-line failures: Overflowing toilets, failed shutoffs, and broken supply lines are all in our wheelhouse.
Serving Henderson, Buncombe, and Transylvania Counties
We provide emergency plumbing service throughout our three-county home region, including Hendersonville, Asheville, Brevard, and the communities around them. Wherever you are in Western North Carolina, you can count on the same experienced, honest service.
What Our Customers Say
Our neighbors know they can rely on us when problems strike. You can read more on our testimonials page.
"Ray and the team at Plumbing Solutions always respond quickly and do a great job!" — Beth H.
"Prompt, professional and reasonably priced. Fixed and explained my plumbing issue. I will call them again as needed." — Marie B.
Frequently Asked Questions
Do you offer 24/7 emergency service?
We provide emergency plumbing service during our regular business hours, Monday through Friday from 8:00 a.m. to 5:00 p.m., with weekend service available by appointment. We're honest about our hours so you always know what to expect, and during that time we prioritize urgent calls to get to you as fast as possible.
What should I do first in a plumbing emergency?
Shut off the water. Use the valve beneath the affected fixture for a localized problem, or your home's main water valve for a larger leak. Turning off the water is the single most effective step to limit damage before your plumber arrives.
What areas do you serve for emergencies?
We serve Henderson, Buncombe, and Transylvania Counties, including Hendersonville, Asheville, Brevard, and the surrounding communities. If you're not sure whether you're in our service area, just give us a call.
How quickly can you come out?
During business hours, we prioritize emergency calls and work to reach you as quickly as our schedule allows. The best thing you can do is call as soon as the problem starts and shut off the water while you wait.
How can I prevent plumbing emergencies?
Regular maintenance goes a long way. Know where your main shutoff valve is, address small leaks and slow drains before they grow, insulate exposed pipes ahead of winter, and schedule routine checks. Catching problems early is the best way to avoid an emergency altogether.
Contact Plumbing Solutions Today
When you need an emergency plumber in Western North Carolina who'll be straight with you and show up ready to work, Plumbing Solutions is here to help. Save our number so you have it when you need it, and reach out the moment a problem starts. Contact us today and we'll help you get things back under control.